Emmitt Otterton is a very kindly, meek and mild-mannered otter who owns a florist shop in the city, and is married with two kids.  He is one of the "missing mammal cases" that Chief Bogo mentions during one morning briefing at the Zootopia Police Station.  When Mrs. Otterton later shows up at the station, looking for help in finding her husband, rookie officer Judy Hopps offers to help find him (and very nearly gets fired for it...being saved only by the timely arrival of Assistant Mayor Bellwether).

Mr. Otterton, it turns out, is one of the predator mammals who has been affected by the mysterious night howler epidemic which turns mammals savage.  During her investigations, with the help of Nick Wilde, Judy Hopps learns of Mr. Otterton's fate.  He was being given a ride by one of Mr. Big's limousine drivers, Mr. Manchas, when he went savage (having been shot by a night howler pellet), damaging the interior of limousine with claw marks during a chaotic rampage.  Like the other mammals who were also shot by an unknown assailant, Mr. Otterton was then whisked away in secret to Cliffside Asylum, on the edge of Tundratown, and confined there while attempts were being made to find a cure.

Judy and Nick do eventually unravel the mystery and solve the case.  As a result, Mr. Otterton and the other missing mammals are all restored to their normal selves, and happily reunited with their families.

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Full Name: Emmitt Otterton

Species: North American River Otter

Design Inspiration/Influences: None (though his name is a reference to the primary character in Jim Henson's 1977 movie Emmett Otter's Jugband Christmas)

Appearance: Slender and middle-aged, with brown fur, and gray eyes.  Dresses very conservatively, usually with a collared, long-sleeved dress shirt and tie, perhaps a sweater vest and slacks.    Wears a pair of glasses with red frames.

Personality: Mild-mannered and polite