Mrs. Otterton, an American river otter, appears at the Zootopia Police Station one day to report that her husband has gone missing, and to seek the help of the police in finding him (and to be kept updated on any news of his whereabouts).  She loves her husband very much, and keeps a recent photograph of him posing with her and their kids on her during the crisis.  Assistant Mayor Bellwether brings her to see Chief Bogo, who is not eager to be confronted by desperate and emotional family members of the missing mammals.

Chief Bogo tells her that he will do everything in his power to find her husband and, just as he is escorting her out of his office, Judy Hopps (who was already in the office having a discussion with the chief), turns to Mrs. Otterton offers to help her.  Chief Bogo shows Mrs. Otterton out of his office and closes the door, turns around, and tells Judy that she's fired for insubordination.  Just as the chief is showing Judy out the door to have her pack up her things and leave, Assistant Mayor Bellwether shows up at his door, with Mrs. Otterton in tow, and explains that she's pleased to hear that Judy has offered to help Mrs. Otterton, and then says she's going to text Mayor Lionheart to let him know.  The chief tries to stop her, but fails.  He has no choice but to give Judy a chance.  Closing the door to his office after Bellwether and Mrs. Otterton leave, he angrily tells her she has just forty-eight hours to solve the case, or she must resign.  Hesitantly, she agrees.

* * * * * * * * * * * * * * * * * * * * * * * * *

Full Name: Mrs. Otterton (No first name given)

Species: North American River Otter

Design Inspiration/Influences: None

Appearance: Slender and middle-aged, with brown fur, and green eyes.  Wears a periwinkle-colored shirt, black pants, and a lavendar patterned button-down sweater.  She carries a yellow purse and, while Mr. Otterton is missing, always carries a photograph of her entire family (she, her husband and her kids) with her.

Personality: Meek, demure, sweet, sensitive, caring and emotional.  Desperate to find her husband and to hear news of his whereabouts.

Favorite Quotes: "Bless you!"