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I've had good experience with Chewy.com. Orders are delivered promptly, usually without incident. When cans of food are crushed, or once, when the food was spoiled (a problem of the manufacturer, not Chewy), they sent replacements without charge. Lots of accessories to choose from, incl. cat grass, balls and tunnels and can dancers. They do not have my prescription food, but there are lots of other choices. Kind customer service.