Not sure if this problem is still happening, but I would guess to try deleting the site cookies if you haven't already. (Tools > Internet Options > Settings > View Files) If that doesn't work, contact Steet as best you can.
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If you don't like something I said, ignore it. If you don't know how to ignore it, feel free to complain and I'll show you how.
If ignorance is bliss, you all are filled with happy souls.