Danger from a specific dog toy

Conay · **Posted:** Fri Aug 22, 2008 2:56 pm

JerseyCaptain wrote:

Löwin {Vampire} wrote:

JerseyCaptain wrote:

Well, apparently a second hole was made in the design of the toy. However, as the letter from the company indicates, a machining error resulted in the smaller of two holes not being opened sufficiently. Whether this was an isolated problem, or a larger assembly line one is unknown. But the company did apologize, did take care of the pet owner's veterinary costs, and did take immediate steps to correct the problem. Not all companies would do that...at least not right away.

The only negligence I see on the part of this company was that their quality control process failed here. And they admitted as much.

Well, that was very responsible of them. I didn't know that they payed for the costs and such. I still think, though, that they should more thoroughly check the toys before shipping them off.

Gotta read the whole story, Lowin.

Hmm? Well, i've seen meny errors in toys and stuff. It happens everywhere, but this story to me is pathetic, and actually looks pritty shameful on the company.

(When I say Pathetic I actually mean for the company's sake, that the company looks pathetic, not the topic)

Mighty · **Posted:** Fri Aug 22, 2008 7:43 pm

That's horrible. That Dog has to re learn to eat and drink. I do the same thing, I allways check the toy, before I get a toy for my dog.

Sushi Roll · **Posted:** Sat Aug 23, 2008 10:31 am

That's horrible...I'm going to keep an eye out for those products...

I feel the same as you do about why I wouldn't buy the item; mistrust...But I also feel annoyed that they aren't more careful with how they design the toy or how they don't examine them properly before they hit the shelves. There was obviously not much thought put into it...

At least they paid the vet bills and said they'd change the design.

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Danger from a specific dog toy