Animation Source Forums

I have to agree on this one.

I thought there was a proper complaint system but never actually thought of looking before now but there isn't one. There's a way to report topics on the forum and report fan creations but nothing for complaints about members or staff.

I think we really do need one, there's no reason not to have one. Mods are nothing 'special', we're people too and although we do make mistakes every now and then the point of us being here is to help the site and just because our names are green and we can ban people doesn't make us "above" anyone else and certainly doesn't mean we're incapable of being human.

I agree with you...

I think there should be a link on the staff page that leads to a "Complaint Box". Of course there would have to be certain rules and regulation as to what can be sent.

Such as :

-You must have proof to support your complaint
-No cursing or threats

And basically the rules of the site in general...

Don't get me wrong though, I think alot of the staff members deserve their jobs because they do it correctly. Just some of them deserve a little wake up call that they are not observed as Godly figures...At least not to me.

See in my eyes, weither you're a staff member or regular member, I'll speak to you the same way and give you the same respect. (That doesn't mean I ignore mods when they tell me I do something wrong.)

The only way to do such a thing at the moment is via the main site > staff > contact a moderator or something like that, which really isn't in a place where people can easily find. But such a feature as you suggested certainly would help in the dealing of such things.

About the not taking seriously thing - you're right. Very rarely is a report or anything here, bar the common simple spam, one-off flame, SB issue or a one-time art theif ever taken seriously. We run into brick walls... again and again. Another reason, because we're left in the dark - the mods seem to discuss it upon themselves and have a strict secrecy about the considerations or actions being made. The staff do a wonderful job, I acknowledge that, sure, we all do, but this is my major tiff with the runnings of the site. Nobody outside the staff are ever told ANYTHING about what's being done and/or aren't taken that seriously and often people only get a slap on the wrist and then think they're invincible .

I believe that any complaint should be reported to Togo, as he's the moderators leader (I hope you don't mind, Togo, that I delegates this to you too?)


Err...I have added it on at least 4 different locations...which seemed logical to me.
But, I can add an option on profiles to "Report this member" -> this would send a PM to the moderators PM box. Could be a good idea.

I don't get it. I see it the same as, the report system now.
I'm not getting something here.

The difference here is that JC said that there should a system that any member can report a staff member.

For example, a staff member isn't using their privileges responsibly and are using it to harass other members on the site.

(I am NOT saying this is true. This was just an example.)

Yes, that and to report another member who may be harassing you about something.

Oops, yeah. =S Forgot to mention that. Thanks for adding that in UK ^^

I added an option on the profiles.

Oh, I get it, now.

I'm going to answer that in bold mainly in this response to you, Cobalt.

The moderators keep a strict secrecy on our decisions in order to maintain member privacy, and keep to a "law" that prohibits our release of this information, as it is a violation of both our privacy policy and the right of anonymity. If we began going into the shoutbox saying "[member] has just been banned for [violation].", we would be conflicting the privacy and human rights of the member that was banned.

I do hope you understand that by requesting this information, you are asking us to give away highly sensitive information that is not allowed to see the public light.

In other words, give it up. You will not make us break these policies.

Edit: "Law", meaning (as far as we know) moderator rules.

it sounds to me that this younger member seems to be too over-thier-head in for their job. bravo for you though jersey, you handled this very maturly by keeping it anonymous and not attacking her with flames and disrespecting her. if i had power to do this, i would strip her of her power and give it to you as you obviously know how to handle situations in a classy way.

I'm not saying you have to say who got banned for what, I don't know where you got that from at all, it was my past stance but fine, privacy, whatever. What I meant was like if this thread, right, there's an issue going on with a group of people and the members suggest resolutions and all but we don't get a response from a mod saying they're looking into the issue, we only get responses say about what the rules are and all and as we all know that stuff, pretty boring response. Nothing about whether something is being dealt with. For the forum posts thing where you get notified about whether something is done about it, that's handy, you can select that and get notification and go "great, that's been dealt with". Same with fanart reporting, you often get a response saying "a decision of action has been made" and sayng what's been done, you don't have to say what's been done, but it would be nice if we knew whether action was being done, even if it was an automated message. Actually an automated message thing would be brilliant, nice and efficient. Because nothing else on this site royally annoys me than getting left in the dark about whether something is being taken care of.