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 Post subject: Computer Help
PostPosted: Fri Apr 18, 2008 5:02 pm 
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Hey Bsource, I need some help with my computer.

You see, my laptop isn't functioning properly. I turned on the computer and then I opened the CD driver while it was still booting up (I've never opened it while booting before) and then it went to a black screen. On the black screen it gave options to boot the computer normally and a few other options as well. I chose the option to boot it normall and it did go back to the loading thing (when it says Window XP).

Then, instead of going to place where you can log into your account, it goes to a blue screen where it says a few things. (It says it in French because my laptop is french, so I'll translate as best I can XD)

It's damaged, absent or protected by writting.

And then the screen disappears and it goes back to the booting thing (when it says Windows XP) and then it goes to the black screen again that I mentioned earlier...And if I don't touch it, it'll just do this over and over and over..

Can anyone please help me? I have no idea what to do and I can't use this computer (my mom's computer) forever.

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 Post subject: Re: Computer Help
PostPosted: Fri Apr 18, 2008 7:28 pm 
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Seconding Starsky's motion. Also, if that doesn't work, google the problem (unless someone who is utterly brilliant in the matters of computers has a much better idea). Usually others have the same problem as you (even the exact one), and those who are active on such forums are usually pretty helpful. :)

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 Post subject: Re: Computer Help
PostPosted: Sat Apr 19, 2008 2:04 am 
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Looks like a glitch upon boot protocol. A simple repair of the OS using Windows setup disk should be all it takes- unless the error message reads "unable to find directory x", resulting in a more serious problem.

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 Post subject: Re: Computer Help
PostPosted: Sat Apr 19, 2008 8:03 am 
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starsky_Hiro wrote:
i dont think it has to do with the Cd-drive, have you ever dropped the laptop? or did it recently get exposed to "Sudden loss of power" like did you take out the battery while it was still running?
Try the option "Safe mode with network"


I tried safe mode =S No dice, it doesn't work...

Yes, it's possible for the sudden loss of power part...Because you see, the battery of my laptop is dead so it can only function when plugged into a wall...And yesterday, while my aunt was cleaning she unplugged it resulting in the computer completely losing all power. When this happened the screen was closed but, not the actual computer. What I don't understand is that she does this all the time when she cleans, she always unplugs it and it dies, but this has never happened before. =S

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 Post subject: Re: Computer Help
PostPosted: Sat Apr 19, 2008 8:14 am 
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Try hibernation mode,and see if that helps you out.

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 Post subject: Re: Computer Help
PostPosted: Sat Apr 19, 2008 10:15 am 
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Starsky->I don't think hibernation mode would work either,sorry if I wasn't much help x_X_Emily_X_x.

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 Post subject: Re: Computer Help
PostPosted: Sat Apr 19, 2008 10:22 am 
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starsky_Hiro wrote:
x_X_Emily_X_x wrote:
starsky_Hiro wrote:
i dont think it has to do with the Cd-drive, have you ever dropped the laptop? or did it recently get exposed to "Sudden loss of power" like did you take out the battery while it was still running?
Try the option "Safe mode with network"


I tried safe mode =S No dice, it doesn't work...

Yes, it's possible for the sudden loss of power part...Because you see, the battery of my laptop is dead so it can only function when plugged into a wall...And yesterday, while my aunt was cleaning she unplugged it resulting in the computer completely losing all power. When this happened the screen was closed but, not the actual computer. What I don't understand is that she does this all the time when she cleans, she always unplugs it and it dies, but this has never happened before. =S


Well if your lucky it will help if you do like Amaterasu said. theres not much more you can do right now.

And i recommend you to avoid cutting the power by pulling the power cable the hard disk drive can take serious damage from that, But since you get the windows boot screen theres probably nothing wrong with the hard drive.

CJ- i dont think that would help....


Hmm I'll ask my dad for the disk when he gets home...Thank you everyone for your help =)

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 Post subject: Re: Computer Help
PostPosted: Sat Apr 19, 2008 10:29 am 
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My laptop has done that before and what my mom did was this.
1 try to reset the settings when you first turn the computer on i belive you have to push F1 or F2 but you have to do it right or the laptop might not work at all ( i do not recomed doing this but if you want to you can)
If that does not work try and let it just cool down for a while i usally do that for the battery or try to take the battery out and then plug it back in

i think that there is more that you can do but my mom is at work so i can't tell you how she did it sorry.

I kno wthey are silly soultions but hey it worked when my mom did it.

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 Post subject: Re: Computer Help
PostPosted: Sat Apr 19, 2008 10:32 am 
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haro wrote:
My laptop has done that before and what my mom did was this.
1 try to reset the settings when you first turn the computer on i belive you have to push F1 or F2 but you have to do it right or the laptop might not work at all ( i do not recomed doing this but if you want to you can)
If that does not work try and let it just cool down for a while i usally do that for the battery or try to take the battery out and then plug it back in

i think that there is more that you can do but my mom is at work so i can't tell you how she did it sorry.

I kno wthey are silly soultions but hey it worked when my mom did it.


Thank you for trying to help =) Maybe you could ask your mother to tell you what she did when she gets back from work. (Only if you want of course)

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 Post subject: Re: Computer Help
PostPosted: Sat Apr 19, 2008 10:35 am 
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x_X_Emily_X_x wrote:
haro wrote:
My laptop has done that before and what my mom did was this.
1 try to reset the settings when you first turn the computer on i belive you have to push F1 or F2 but you have to do it right or the laptop might not work at all ( i do not recomed doing this but if you want to you can)
If that does not work try and let it just cool down for a while i usally do that for the battery or try to take the battery out and then plug it back in

i think that there is more that you can do but my mom is at work so i can't tell you how she did it sorry.

I kno wthey are silly soultions but hey it worked when my mom did it.


Thank you for trying to help =) Maybe you could ask your mother to tell you what she did when she gets back from work. (Only if you want of course)


I will ask her but she won't be home for a while but i could call her when she goes on her lunch break.

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 Post subject: Re: Computer Help
PostPosted: Sat Apr 19, 2008 11:06 am 
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haro wrote:
x_X_Emily_X_x wrote:
haro wrote:
My laptop has done that before and what my mom did was this.
1 try to reset the settings when you first turn the computer on i belive you have to push F1 or F2 but you have to do it right or the laptop might not work at all ( i do not recomed doing this but if you want to you can)
If that does not work try and let it just cool down for a while i usally do that for the battery or try to take the battery out and then plug it back in

i think that there is more that you can do but my mom is at work so i can't tell you how she did it sorry.

I kno wthey are silly soultions but hey it worked when my mom did it.


Thank you for trying to help =) Maybe you could ask your mother to tell you what she did when she gets back from work. (Only if you want of course)


I will ask her but she won't be home for a while but i could call her when she goes on her lunch break.


That would be great =) Thank you =)

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 Post subject: Re: Computer Help
PostPosted: Sat Apr 19, 2008 4:00 pm 
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Ok i just called her and this si what she would do. She would just change the battery or mabey try and reset the settings. and if that does not work you caould always call geek squad

and thats all she can think of its pretty much what i said
sorry if that does not work.

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 Post subject: Re: Computer Help
PostPosted: Sun Apr 20, 2008 8:37 am 
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haro wrote:
Ok i just called her and this si what she would do. She would just change the battery or mabey try and reset the settings. and if that does not work you caould always call geek squad

and thats all she can think of its pretty much what i said
sorry if that does not work.


Thank you, I'll see what I can do with what you've told me =)

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